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ITTRIX

Web platform supporting automation of orders, stock management and driver schedule planning.

Transportation & Logistics

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Our client

Meet our client, a dynamic player in Belgium's transportation and construction sector. 

Fuelled by innovation and dedicated to excellence, they're driving rapid growth in their sector. Now, faced with the challenge of scaling up,  our client is eager to enhance efficiency and service delivery through strategic automation.

The challenges

Our client relied on text messaging services for order placement and management, leading to disorganized communication among internal teams and towards customers. This lack of clarity resulted in a fragmented overview of orders and projects, complicating inventory management and hindering efficient driver scheduling. We recognized these challenges and endeavored to streamline processes for enhanced communication, organization, and overall efficiency.

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The solution

We've crafted a dynamic web platform accessible to back-office staff, drivers and clients. This user-friendly interface enables users to seamlessly manage orders, projects and inventory while planning and tracking driver schedules in real-time. With the flexibility to access the platform from any web-enabled device, our solution ensures convenience and efficiency across the board.

The result

Our solution delivered significant improvements for our client, including:

  • Enhanced communication with customers through a centralized point of contact.

  • Supported by a comprehensive insights into orders, projects, costs, and income, our platform provides a clear overview for informed decision-making.

  • Our robust stock management system ensures no missing items, saving valuable time, and offering timely restocking notifications.

  • Additionally, our solution optimizes driver routes, resulting in more efficient deliveries, fewer errors, and improved communication between drivers and the team

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